During this presentation, participants will learn how to: identify and reach out to communities in need; prioritize outreach services; and to develop an outreach action plan including program goals and outcomes. Presenters will share examples of successful outreach programs and specific information about how to make the library a welcoming space for groups such as immigrants, individuals with limited English language proficiency or literacy skills and persons with disabilities. At the end of the session, participants will have concrete tools for starting or improving an outreach program to meet the needs of underserved groups in their communities.
In order to aid in the discussion and to get the most out of this session, it is highly recommended that attendees bring (or have access to) your library's mission and vision statement, and the strategic plans or goals. If these are not readily available, samples will be made available during the session.